Shipping policy
Shipping Conditions
Carrier: We use DHL for all EU shipments, ensuring reliable and fast delivery.
Shipping Policy
1. Free Shipping within the European Union (EU):
- Eligibility: All orders shipping to countries within the EU are eligible for Free Shipping with no minimum purchase required.
- Delivery Time: Estimated delivery times may vary depending on the destination country but generally range from 3 to 7 business days.
- Exclusions: Remote or outlying areas within the EU may experience slightly longer shipping times or additional handling.
2. Shipping to the USA and Canada:
-
Free Shipping on Orders Over $150 USD:
- Customers in the USA and Canada will receive Free Shipping for orders totaling $150 USD or more (or the equivalent in local currency).
-
Shipping Fee for Orders Under $150 USD:
- A €50 EUR shipping fee will apply to orders under $150 USD.
- Delivery Time: Expected delivery times for USA and Canada range from 5 to 10 business days, depending on the destination and local customs processes.
- Exclusions: Remote areas in the USA or Canada may have extended delivery times.
Important Notes:
- Tracking: All shipments include tracking, which will be provided to you via email once your order has been dispatched.
- Customs & Duties (for USA & Canada): Please note that customs duties or taxes for USA and Canada orders are the responsibility of the customer and may vary by destination country.
Example Table of Shipping Fees
| Region | Order Value | Shipping Fee |
|---|---|---|
| European Union (EU) | Any amount | Free |
| USA & Canada | $150 USD or more | Free |
| USA & Canada | Less than $150 USD | €50 EUR |